Know Your Rights.

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WHAT ARE YOUR RIGHTS?

 
1. Right to Be Supported in Your Rights & Beliefs. Dream it.png

You have the right to be supported in your rights & beliefs. Dream it.

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You have the right to speak-up if you are not happy.

3. Right to Feel Safe.png

You have the right to feel safe and be treated with respect.

4. You Have The Right to Support & Assistance.png

You have the right to support and assistance if you require it.

PRIVACY & CONFIDENTIALITY

New Chapter is committed to protecting your personal information and privacy. “Personal information is information that directly or indirectly identifies you”. New Chapter will ensure that:

 
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We will only share information if it is in your best interest.

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We will keep your information safe and protected.

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We will only collect information that we require.

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At any time, you can access your information.

If you have a complaint or feedback, we want to hear from you.

At New Chapter we endeavor to support and empower you. If you have a compliment, complaint or general feedback, please don’t hesitate to speak with a Support Worker, Team Leader and / or Executive Leader.

If you are not satisfied, you can contact the NDIS Commission by calling 1800 035 544, or the form on their website: ndiscommission.gov.au/participants/complaints